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I have a great business friend and frequently we have coffee in between appointments. Her business, which began with customers dropping in, was a good thing at first.
Well, her home-based business grew and quickly it became clear that she would need to start advertising by appointment only.
She politely tells customers, “I would like to schedule an appointment so I can dedicate that time for you without interruption.”
People appreciate this. Quickly I caught on. I too schedule time with her. And if something changes we make a courtesy call to re-schedule.
Following these few simple tasks allows you to manage and maintain control over your day.
1. Setting boundaries is a very good thing and can be easily done without offending people. You can do this for everything from business appointments and a coffee break to kid’s routines. Making it about them puts a positive twist on things.
2. Telephones - I turn off my cell phone when I’m with my clients. I’m hired to focus on their needs. I have learned to do the same for business meetings in my home office. When someone has scheduled their valuable time with me, I do not answer the phone. Voice-mail will answer it. If ignoring it is hard, turn off the ringer. Use this technique for uninterrupted time to complete important tasks for your business and family.
I also do not answer the phone during dinner – it’s just how I was raised.
3. Set timers – timers can be used for just about anything. I scheduled lunch with my friend again recently, and upon arrival heard a timer go off. She looked at me and said, “That’s to remind me to eat.” What a great problem to have! Set the stove timer, computer alarm or an alarm clock to remind you to turn the phone back on or just to keep you on task with your goals or your “to do’s” for the day. |